Terms of service

TERMS OF SERVICE

These Terms of Service govern your use of the C&K Roost Co website and your purchases from our online store.

By accessing our website or placing an order, you agree to these Terms of Service and to the policies referenced on our website.

ABOUT C&K ROOST CO

C&K Roost Co operates an online retail store serving backyard chicken keepers and poultry enthusiasts.

ONLINE STORE TERMS

You may use our website and purchase products only for lawful purposes.

You may not use our website, products, or services to violate applicable law, interfere with the operation or security of the website, attempt unauthorized access to systems or information, or infringe the rights of others.

PRODUCT INFORMATION

We work to provide accurate product descriptions, photographs, specifications, pricing, and availability information.

Colors and appearance may vary depending on screens, manufacturing changes, and other factors.

We may correct errors, inaccuracies, or omissions and update product information when reasonably necessary.

PRICES AND PAYMENT

Prices are displayed in U.S. dollars unless otherwise stated.

Applicable taxes, shipping charges, discounts, and other order-specific amounts are displayed during checkout as appropriate.

Payment must be successfully authorized before an order can be completed.

ORDERS

Submitting an order does not require us to fulfill an order affected by an obvious pricing error, suspected fraud, unavailable merchandise, shipping restriction, or other circumstance that reasonably prevents fulfillment.

If we cannot fulfill an order after payment has been collected, we will provide an appropriate refund for the affected item or order.

SHIPPING

Shipping charges, processing expectations, estimated delivery times, tracking information, and related procedures are described in our Shipping Policy.

Delivery dates are estimates and may be affected by carriers, weather, holidays, fulfillment operations, and circumstances outside our reasonable control.

RETURNS AND REFUNDS

Returns, damaged or defective merchandise, cancellations, exchanges, and refunds are governed by our Refund & Return Policy.

PRODUCT USE AND ANIMAL CARE

Products sold by C&K Roost Co should be used according to their intended purpose, manufacturer instructions, applicable warnings, and reasonable safety practices.

Educational material provided by C&K Roost Co is offered for general informational purposes and is not a substitute for professional veterinary advice, diagnosis, or treatment.

When an animal is ill, injured, or experiencing an emergency, customers should seek appropriate professional veterinary assistance.

INTELLECTUAL PROPERTY

Unless otherwise indicated, the C&K Roost Co name, original website copy, branding, graphics, educational materials, and other original content are owned by or licensed to C&K Roost Co and may be protected by applicable intellectual-property laws.

Third-party product names, trademarks, images, and other materials remain the property of their respective owners.

THIRD-PARTY SERVICES

Our store may rely on third-party services including Shopify, payment processors, shipping carriers, fulfillment providers, analytics providers, and other technology or business-service providers.

Use of some third-party services may also be governed by their respective terms and policies.

PROHIBITED USES

You may not misuse the website, introduce malicious code, attempt unauthorized access, conduct fraudulent transactions, scrape or interfere with the service in a manner that violates applicable law, or use the service to infringe another person's rights.

DISCLAIMER

To the extent permitted by applicable law, the website and its content are provided without guarantees beyond those expressly stated in these Terms, our published policies, or rights that cannot legally be waived.

Nothing in these Terms eliminates consumer rights that cannot lawfully be excluded or limited.

LIMITATION OF LIABILITY

To the extent permitted by applicable law, C&K Roost Co will not be liable for indirect, incidental, special, or consequential losses arising solely from use of the website or products where such limitation is legally permitted.

Nothing in these Terms limits liability where limitation is prohibited by law.

INDEMNIFICATION

To the extent permitted by law, you agree to be responsible for claims or losses resulting from your unlawful misuse of our website or violation of these Terms.

SEVERABILITY

If a provision of these Terms is determined to be unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

CHANGES TO THESE TERMS

We may update these Terms periodically. The version published on the website represents the current Terms applicable to use of the store.

GOVERNING LAW

These Terms are governed by applicable laws of the Commonwealth of Massachusetts and the United States, without limiting consumer protections that may apply under other applicable law.

CONTACT

Questions about these Terms may be sent to:

support@ckroostco.com

C&K Roost Co
598 Essex Ave
Gloucester, MA 01930
United States